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FOODIENT TERMS OF SERVICE

Last Updated: 20/06/2025

1. Scope of the Terms of Service

These Terms of Service (hereinafter referred to as "Terms") constitute a legally binding agreement between Infinee s.r.o., Babuskova 3, Bratislava 821 03, Slovakia (hereinafter referred to as "Company," "we," "us," or "our") and you, the user of the Foodient mobile application (hereinafter referred to as "User," "you," or "your"). By downloading, installing, accessing, or using the Foodient application (hereinafter referred to as "App"), you agree to be bound by these Terms.

"Consumer" within the meaning of these Terms is any natural person who uses the App for purposes that cannot predominantly be attributed to their commercial or independent professional activity.

2. Important Health and Safety Disclaimer

The Foodient app is an AI-powered informational guide only and is not a substitute for professional medical advice, diagnosis, or treatment.

By using Foodient, you acknowledge and agree that:

  • The App uses artificial intelligence technology which may make errors, provide inaccurate information, or fail to identify allergens or food intolerances
  • We do not guarantee the accuracy, completeness, or reliability of any information provided by the App
  • You are solely responsible for all decisions regarding what foods you consume
  • The App should never be your only source of information when making decisions about food allergies or intolerances
  • Always consult with qualified healthcare professionals, allergists, or dietitians for medical advice
  • In case of severe allergies or life-threatening conditions, always read product labels carefully and consult manufacturers directly
  • We expressly disclaim all liability for any adverse reactions, injuries, or damages resulting from your reliance on the App's information

3. Contact and Service Information

For questions, concerns, or support regarding the Foodient App, please contact us:

Email: contact@infinee.pro
Address: Infinee s.r.o., Babuskova 3, Bratislava 821 03, Slovakia.

4. Description of Services

Foodient provides the following features:

  • AI Scan: AI-powered food scanning to identify potential allergens based on your profile
  • Library: List of thousands of foods with information on food allergies and intolerances
  • My List: Hyper-personalized food intolerance control
  • Recipes: Coming soon
  • Learn: Coming soon

These features are provided for informational and educational purposes only.

5. Account Registration and User Responsibilities

To use certain features of the App, you must:

  • Provide accurate and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Be at least 11 years old or have parental consent
  • Update your allergy and intolerance information promptly when changes occur
  • Use the App in compliance with all applicable laws and regulations

You are responsible for all activities that occur under your account.

6. Subscription and Payment Terms

6.1 Subscription Plans

Foodient may offer various subscription plans with different features and pricing. Details of available plans will be clearly displayed within the App.

6.2 Payment Processing

Payments are processed through approved third-party payment providers including:

  • Apple Pay (iOS devices)
  • Google Pay (Android devices)
  • Stripe

By selecting a payment method, you agree to the terms and conditions of the respective payment provider.

6.3 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage your subscription through your device's account settings.

6.4 Free Trial

Free trial subscription will automatically convert to paid subscriptions unless cancelled within the trial period.

7. Intellectual Property Rights

All content, features, and functionality of the Foodient App, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Infinee s.r.o. or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute the App or its content
  • Reverse engineer or attempt to extract the source code
  • Use the App for any commercial purpose without our express written consent
  • Remove or alter any proprietary notices

8. Privacy and Data Protection

Your use of Foodient is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including sensitive health data related to your allergies and food intolerances. By using the App, you consent to our data practices as described in the Privacy Policy.

9. User-Generated Content

By submitting any content to the App (such as food entries, reviews, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content for the purpose of operating and improving the App.

10. Prohibited Uses

You agree not to:

  • Use the App for any unlawful purpose
  • Attempt to interfere with the App's functionality
  • Upload malicious code or content
  • Impersonate others or provide false information
  • Use the App in any way that could harm minors
  • Rely solely on the App for critical health decisions

11. Limitation of Liability

To the maximum extent permitted by law:

  • The app is provided "as is" without warranties of any kind
  • We shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount you paid for the app in the past 12 months
  • We are not liable for any allergic reactions, health issues, or damages resulting from your use of the app

These limitations do not apply to liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

12. Indemnification

You agree to indemnify and hold harmless Infinee s.r.o., its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the App
  • Your violation of these Terms
  • Your reliance on information provided by the App
  • Any harm resulting from foods you choose to consume

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the App at least 30 days before the changes take effect. Your continued use of the App after such notification constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the App will cease immediately.

15. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Slovakia. Any disputes arising from these Terms or your use of the App shall be resolved through the courts of Slovakia.

The European Commission provides a platform for online dispute resolution (ODR) at https://ec.europa.eu/consumers/odr/. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Infinee s.r.o. regarding the use of the Foodient App.

18. Special Provisions for Minors

If you are under 18 years of age, you must have your parent or guardian's permission to use the App. Parents and guardians are responsible for supervising their children's use of the App and ensuring it is appropriate for their specific medical needs.

19. Medical Emergency

In case of a medical emergency, including severe allergic reactions, immediately call your local emergency services. Do not rely on the app for emergency medical guidance.

By using the Foodient App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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